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F.A.Q

We have got all the answers to your frequently asked questions!

Products

Shipping

UK Mainland Delivery - 2-3 Working Days £5.99

UK Next Working Day Delivery Monday to Thursday (ordered before 3pm) - £7.50

UK Mainland Saturday Special Delivery Order MUST be placed before 3pm on Friday - £12.99

For full shipping and delivery details please read our Shipping Policy here

Returns & Exchanges

If you are not 100% satisfied with your purchase, all online returns or exchanges are only acceptable if the item is unused, in its original packaging, items must also be returned within 14 days of delivery. If you are eligible, then please return the item within 7 days of your request being approved.

As per our regular Returns Policy, goods must be returned in perfect condition with tags attached within 7 days of returns approval. To request a return or an exchange, please email your order number, name and reason for return to contact@retrodesignerwear.com.

Approved Retailers

RD Designer Wear are approved independent retailer for the following brands: Balmain, Belstaff, Billionaire Boys Club, Boss, C.P Company, Evisu, Edwin, Emporio Armani, Fendi, Gucci Kids, Kenzo, Love Moschino, Mallet London, Marcelo Burlon, Michael Kors, Moose Knuckles Canada, Moschino, MSGM, Napapijri, Neil Barrett, Philipp Plein, Pretty Green, Ralph Lauren, Sandbanks, Tommy Hilfiger, UGG, Valentino Bags, Versace Jeans Couture, Vivienne Westwood.

Orders

Where's My Order?

When an order is placed with us before 3pm Monday - Friday it will dispatched on the same day.

Kindly note that our next-day delivery service is available for orders placed Monday to Thursday before 3:00 PM. Orders placed after 3:00 PM will be processed for delivery on the following applicable working day.

We make every effort to ensure your order is delivered the following working day. However, next-day delivery cannot be guaranteed, as delivery times are dependent on our courier partners and are outside of our control.

Orders placed after 3pm on Friday will be dispatched the following Monday. If the following Monday is a bank holiday, orders will be dispatched the following Tuesday.

You should receive an email with your tracking information when the parcel is collected from our store by the courier.

If you have not received this, you may not have submitted an email address with your order. Please email us via our Contact Form and a member of the team will get back to you as soon as possible.

How Do Log In To My Account?

You can log into your account here

Can I Cancel My Order?

To cancel your order please email contact@retrodesignerwear.com as soon as possible.

Orders can only be cancelled if the order has not been processed and despatched.

Policies

Cookie Policy

Find our Cookie Policy here

Privacy Policy

Find our Privacy Policy here

Returns Policy

Find our Returns Policy here

Shipping Policy

Find our Shipping Policy here

Terms of Service

Find our Terms of Service here